VediramTroubleshooting
Solutions to common Vediram Deck issues.
Collecting diagnostic logs for support
Gather the logs and system details support needs to diagnose a Deck issue
diagnosticssupport
Deck won't start
Solutions when Vediram Deck fails to launch, shows a blank window, or the daemon won't run
installationcrashes
Group Policy settings not applying
What to check when Deck policies you configured aren't taking effect on clients
group-policyconfiguration
Managed profiles not loading
Fix IT-managed profiles that don't appear in Deck or fail to load from the configured path
group-policyprofiles
Add-ins not detected
Deck shows fewer add-ins than expected or misses installed add-ins
installationadd-ins
Metrics show no data
The metrics view shows 'No data' for all or some add-ins
metricsperformance
Crash when switching profiles
Deck hangs or Office becomes unresponsive during profile activation
profilescrashes